FAQ

We offer a wide range of premium custom parts including handlebars, footpegs, exhaust systems, seats, mirrors, lighting, fairings, and performance components. Every product is carefully selected and quality-checked before it reaches you.

Most product pages include a fitment guide listing compatible makes, models, and years. If you’re unsure, feel free to contact our support team — just provide your bike’s year, make, and model and we’ll confirm compatibility before you order.

We specialise in high-quality aftermarket and custom parts. All items meet or exceed OEM standards and are sourced from reputable manufacturers. We do not sell counterfeit or low-quality replicas.

We accept all major credit and debit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay. All transactions are processed securely via SSL encryption.

Orders can be modified or cancelled within 12 hours of placement. Please contact us as soon as possible via email or live chat. Once an order has been dispatched, it can no longer be cancelled.

Prices shown are exclusive of VAT and any applicable import duties. For international orders, customs fees depend on your country’s regulations and are the responsibility of the buyer. We display estimated duties at checkout where possible.

Yes — we ship to over 120 countries. Shipping costs and estimated delivery times are calculated at checkout based on your location and the weight of your order.

Standard international shipping typically takes 7–14 business days. Express options (3–5 business days) are available for most destinations. You will receive a tracking number once your order ships.

All orders are insured during transit. If your package is lost or arrives damaged, contact us within 7 days of the expected delivery date with photos (if damaged). We will arrange a replacement or full refund at no extra cost.

We offer a 30-day return window for unused items in their original packaging. Return shipping is the buyer’s responsibility unless the item arrived damaged or incorrect. Refunds are processed within 5 business days of receiving the return.

Yes. All products carry a minimum 12-month warranty against manufacturing defects. Some brands offer extended warranties — these are noted on the individual product pages.

Most products include an installation guide in the box, and we also publish PDF and video guides on our website. If you need extra help, our technical support team is available via live chat on weekdays.

You can reach us via live chat (Monday–Friday, 9 am–6 pm CET), email at support@yourdomain.com, or by submitting a ticket through our Help Centre. We aim to respond to all enquiries within 24 hours.